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Each of our projects starts with a propelling question. A question that, if uncovered, will create a fundamental difference in how our partners’ businesses will achieve success.
`How might we...reimagine the patient hospitality experience using Jobs-to-be-Done?
How might we...evolve the specialty urgent care patient experience?
How might we...create a shared messaging platform that will resonate with United Way donors nationwide?
How might we...understand the role Valley of the Sun United Way plays in the lives of it's volunteers and donors?
How might we...better understand the positive and negative experiences that impact the Emergency Department patient journey?