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Crux Points podcast episode #29:  The Clinician’s role in making healthcare more affordable

Guests: Neel Shah, MD, MPP Founder and Executive Director of Costs of Care

Show details:

In this episode, our topic is healthcare and affordability. This is certainly always a relevant subject, as we all know that the United States spends more per capita on healthcare than any other country in the world. As we talk about taking control of spending, the strategies discussed are often patient focused. But, what about the role can physicians play in controlling costs?

Dr. Neel Shah, our guest today, asked that very question when he was in medical school. To answer that question, Dr. Shah founded Costs of Care, a global NGO that curates insights from clinicians to help delivery systems provide better care at lower cost.

When he isn’t running the organization, Dr. Shah is an Assistant Professor of Obstetrics, Gynecology and Reproductive Biology at Harvard Medical School. Additionally, he is a general obstetrician-gynecologist at Beth Israel Deaconess Medical Center, where Dr. Shah cares for patients during critical life moments that range from surgery to primary care to childbirth.

In 2015, Dr. Shah co-authored the book Understanding Value-Based Healthcare (McGraw-Hill), which Don Berwick has called "an instant classic" and Atul Gawande called "a masterful primer for all clinicians." He serves on the advisory boards of Square Roots, the Healthcare Financial Management Association, and the National Partnership for Women and Families.

He is listed among the "40 smartest people in health care" by the Becker's Hospital Review, and has been profiled in the New York Times, the New England Journal of Medicine, and other outlets.

Today, we’re going to focus our conversation with Dr. Shah on his work as Executive Director of Costs of Care. Listeners to this episode can expect to learn:

  • Why Dr. Shah’s goal is to make clinicians better financial agents on behalf of patients
  • What Dr. Shah believes are the three communication failures at the point of care
  • Why a good story is worth 1,000 academic papers.
  • Why when you’re ordering off a menu without any prices, it’s easy to get the filet mignon every time.

Look forward to a fascinating conversation with Dr. Shah. We hope you enjoy it.

Costs of Care

Understanding Value-Based Healthcare

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