We are quickly finding ourselves in the age of the customer. Defined by Forrester as “A 20-year business cycle in which the most successful enterprises will reinvent themselves to systematically understand and serve increasingly powerful customers”, this shift will stress business’ abilities to adapt and stay relevant. Especially in the healthcare field, with new regulations, n ...

Welcome to the latest edition of Cast & Hue’s Five on Friday newsletter. Each Friday, we deliver a quick summary of five items of note associated with the evolving healthcare consumer, strategy and marketing. We hope you find it interesting and useful! Medical Advocates Can Help Guide Patients on Difficult Care Choices Kaiser Health News Even with the best patient expe ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. Consumers Want to Comparison Shop When It Comes to Healthcare, But Prices Are Hard to Find Main Street According to a recent survey from the Kaiser Family Foundation ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. The Three Challenges Impacting Health Care's New Normal H&HN Daily Does everyone in health care comprehend the impact of the transformation that the industry is ...

Each Friday, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. 5 millennial-driven healthcare trends FierceHealthcare Millennials recently displaced Baby Boomers as the largest generational group in terms of population. And, they ...

Each Friday, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. Telehealth Promises to Reshape Health Care Hospitals & Health Networks Telehealth may change healthcare as we know it. According to a Towers Watson analysis, swit ...

Each Friday, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. SLIDE SHOW: PRICE TRANSPARENCY HITS TIPPING POINT FOR HEALTH PROVIDERS Oliver Wyman With last week's launch of guroo.com, price transparency is looming larger than ev ...

Each Friday, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. Attention, Shoppers: Prices For 70 Health Care Procedures Now Online! Kaiser Health News The next phase of price transparency debuted this week as the Health Care Cos ...