Welcome to the latest edition of Cast & Hue’s Five on Friday newsletter. Each Friday, we deliver a quick summary of five items of note associated with the evolving healthcare consumer, strategy and marketing. We hope you find it interesting and useful! Consumerism Spurs Need For Patient Credit Checks HealthLeaders Media With patients becoming more and more responsible ...

Welcome to the latest edition of Cast & Hue’s Five on Friday newsletter. Each Friday, we deliver a quick summary of five items of note associated with the evolving healthcare consumer, strategy and marketing. We hope you find it interesting and useful! The Blurry Line Between Patient Care and Customer Service Healthcare Communication News Anyone is healthcare knows tha ...

Welcome to the latest edition of Cast & Hue’s Five on Friday newsletter. Each Friday, we deliver a quick summary of five items of note associated with the evolving healthcare consumer, strategy and marketing. We hope you find it interesting and useful! Will Geisinger start a trend with refunds for unhappy patients? Revenue Cycle Insights As healthcare consumers continue ...

This post is the final installment of a four-part series on key trends driving transformation in healthcare and how they are affecting consumer behavior. Check out part 1, part 2 and part 3. Transparency in healthcare is a fairly new phenomenon for consumers. For most, the idea of price or quality transparency is a foreign concept. That’s because the majority consumers have be ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. Hospital CEO: Prepare for disruption RAGAN'S Health Care Communication News Rod Hochman, President and CEO of Providence Health & Services system, shares his tho ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. The Three Challenges Impacting Health Care's New Normal H&HN Daily Does everyone in health care comprehend the impact of the transformation that the industry is ...