Welcome to the latest edition of Cast & Hue’s Five on Friday newsletter. Each Friday, we deliver a quick summary of five items of note associated with the evolving healthcare consumer, strategy and marketing. We hope you find it interesting and useful! How to Create Exceptional Patient Experiences - Without Exception Hospitals & Health Networks As most hospital leader ...

Welcome to the latest edition of Cast & Hue’s Five on Friday newsletter. Each Friday, we deliver a quick summary of five items of note associated with the evolving healthcare consumer, strategy and marketing. We hope you find it interesting and useful! High Deductibles: We're Forgetting About The Doc Forbes The goal of high-deductible health plans is to help consumers be ...

Welcome to the latest edition of Cast & Hue’s Five on Friday newsletter. Each Friday, we deliver a quick summary of five items of note associated with the evolving healthcare consumer, strategy and marketing. We hope you find it interesting and useful! Will Geisinger start a trend with refunds for unhappy patients? Revenue Cycle Insights As healthcare consumers continue ...

This post is the final installment of a four-part series on key trends driving transformation in healthcare and how they are affecting consumer behavior. Check out part 1, part 2 and part 3. Transparency in healthcare is a fairly new phenomenon for consumers. For most, the idea of price or quality transparency is a foreign concept. That’s because the majority consumers have be ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. The Power of the Purse: Engaging Women Decision Makers for Healthy Outcomes Center for Talent Innovation This is an excellent white paper based on a recent world-wid ...

This post is part two of a four-part series on key trends driving transformation in healthcare and how they are affecting consumer behavior. Check in for part three next Tuesday. A memorable Customer Experience was once the domain of a few special brands like Starbucks, Nordstrom, or Disney. However, over the last decade or so, customer experience has become a key objective of ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. Hospital CEO: Prepare for disruption RAGAN'S Health Care Communication News Rod Hochman, President and CEO of Providence Health & Services system, shares his tho ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. The Three Challenges Impacting Health Care's New Normal H&HN Daily Does everyone in health care comprehend the impact of the transformation that the industry is ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. Is the Healthcare Industry Poised for a Renaissance or Stuck in the Dark Ages? HealthLeaders Media Most would agree that if healthcare is to continue on this road to ...

Each Friday, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. How Much Will It Cost: How Americans Use Prices in Health Care Public Agenda As previously mentioned, tools like Guroo.com are at the forefront of bringing healthcare ...