Welcome to the latest edition of Cast & Hue’s Five on Friday newsletter. Each Friday, we deliver a quick summary of five items of note associated with the evolving healthcare consumer, strategy and marketing. We hope you find it interesting and useful! How Hospitals are Becoming Partners with the Patient and Family in their Care Using Technology Hospitals and Health Netwo ...

Welcome to the latest edition of Cast & Hue’s Five on Friday newsletter. Each Friday, we deliver a quick summary of five items of note associated with the evolving healthcare consumer, strategy and marketing. We hope you find it interesting and useful! How to Create Exceptional Patient Experiences - Without Exception Hospitals & Health Networks As most hospital leader ...

Welcome to the latest edition of Cast & Hue’s Five on Friday newsletter. Each Friday, we deliver a quick summary of five items of note associated with the evolving healthcare consumer, strategy and marketing. We hope you find it interesting and useful! High Deductibles: We're Forgetting About The Doc Forbes The goal of high-deductible health plans is to help consumers be ...

Welcome to the latest edition of Cast & Hue’s Five on Friday newsletter. Each Friday, we deliver a quick summary of five items of note associated with the evolving healthcare consumer, strategy and marketing. We hope you find it interesting and useful! Will Geisinger start a trend with refunds for unhappy patients? Revenue Cycle Insights As healthcare consumers continue ...

We're back! After a short summer break, #fiveonfriday has returned! Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. Salesforce wants to revolutionize your healthcare experience Fortune Salesforce is bringing its c ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. Consumers Want to Comparison Shop When It Comes to Healthcare, But Prices Are Hard to Find Main Street According to a recent survey from the Kaiser Family Foundation ...

This post is the final installment of a four-part series on key trends driving transformation in healthcare and how they are affecting consumer behavior. Check out part 1, part 2 and part 3. Transparency in healthcare is a fairly new phenomenon for consumers. For most, the idea of price or quality transparency is a foreign concept. That’s because the majority consumers have be ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. The Power of the Purse: Engaging Women Decision Makers for Healthy Outcomes Center for Talent Innovation This is an excellent white paper based on a recent world-wid ...

This post is part three of a four-part series on key trends driving transformation in healthcare and how they are affecting consumer behavior. If you haven't already, be sure to check out part 1, part 2 and part 4.  More than ever, Americans are open to going beyond the traditional doctor-patient relationship in order to manage their health. Last year, pwc interviewed 2,300 Am ...

This post is part two of a four-part series on key trends driving transformation in healthcare and how they are affecting consumer behavior. Check in for part three next Tuesday. A memorable Customer Experience was once the domain of a few special brands like Starbucks, Nordstrom, or Disney. However, over the last decade or so, customer experience has become a key objective of ...