This post is part two of a four-part series on key trends driving transformation in healthcare and how they are affecting consumer behavior. Check in for part three next Tuesday. A memorable Customer Experience was once the domain of a few special brands like Starbucks, Nordstrom, or Disney. However, over the last decade or so, customer experience has become a key objective of ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. Hospital CEO: Prepare for disruption RAGAN'S Health Care Communication News Rod Hochman, President and CEO of Providence Health & Services system, shares his tho ...

This post is part one of a four-part series on key trends driving transformation in healthcare and how they are affecting consumer behavior. Check in for part two next Tuesday. You can’t talk about transformation in healthcare without bringing up healthcare reform. Of course, when most think about reform, healthcare.gov and the Affordable Care Act are most likely top of mind. ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. The Three Challenges Impacting Health Care's New Normal H&HN Daily Does everyone in health care comprehend the impact of the transformation that the industry is ...

Most Fridays, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. Is the Healthcare Industry Poised for a Renaissance or Stuck in the Dark Ages? HealthLeaders Media Most would agree that if healthcare is to continue on this road to ...

Each Friday, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. 5 millennial-driven healthcare trends FierceHealthcare Millennials recently displaced Baby Boomers as the largest generational group in terms of population. And, they ...

Each Friday, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. How Much Will It Cost: How Americans Use Prices in Health Care Public Agenda As previously mentioned, tools like Guroo.com are at the forefront of bringing healthcare ...

Each Friday, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. Telehealth Promises to Reshape Health Care Hospitals & Health Networks Telehealth may change healthcare as we know it. According to a Towers Watson analysis, swit ...

Each Friday, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. SLIDE SHOW: PRICE TRANSPARENCY HITS TIPPING POINT FOR HEALTH PROVIDERS Oliver Wyman With last week's launch of guroo.com, price transparency is looming larger than ev ...

Each Friday, the Cast & Hue team shares five things from the world of healthcare strategy that stood out from the previous week. We’ll share our perspective and we invite you to share yours in the comments. Attention, Shoppers: Prices For 70 Health Care Procedures Now Online! Kaiser Health News The next phase of price transparency debuted this week as the Health Care Cos ...